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Get answers to all your questions about the AMC MovieWatcher Network

Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please notify AMC as follows:

copyrightagent@amctheatres.com

or:

AMC Entertainment
Attn.: Legal Department
920 Main Street
Kansas City, MO 64105

Please provide the following information in your notice: (a) a description of your copyrighted work that you claim has been infringed; (b) a description of the material on the Site that you claim is infringing upon your work, with enough detail so that we may locate it on the Site; (c) your statement that you have a good faith belief that the use you have identified is not authorized by the copyright owner, its agent, or the law; (d) your statement, under penalty of perjury, that (1) the information in your notice is accurate and complete, and (2) that you are the owner of the copyrighted work involved or that you are authorized to act on behalf of the owner of the copyrighted work; (e) your address, telephone number, and e-mail address; and (f) your physical or electronic signature.

AMC will remove the allegedly infringing material, subject to the procedures outlined in the Digital Millennium Copyright Act.

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How do I change my birthdate?

If you entered the incorrect birthdate while creating your profile, please email us at CustomerService@MovieWatcher.com. Include your first and last name, incorrect birthdate and correct birthdate.

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How do I know I’ve rated something?

If you are logged in and have left a rating, the stars will be green. If you are not logged in, or you have not left a rating, the stars will appear yellow.

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How do I report Red Band or Banned Content?

This is your community too, so we’re looking for you to make us aware of any content that’s slipped through our filters. Each post or comment has a way to flag the content as red band or banned, and alert AMC. Simply click on the “Report as inappropriate” link marked in red in the post. Those who consistently report content accurately will be rewarded and potentially given greater access to community tools.

Community Managers will try to resolve any issue, be it harassment, trolling or otherwise in the fastest time period possible, usually within 48 to 72 hours.

However, if personal details are reported, this will receive immediate attention and will usually be resolved within 12 hours, given the time period it falls in (working hours or after hours).

Check our Terms and Conditions to learn more.

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Parental and Kids MovieWatcher Network Guide

Every family has rules about what children can say or do. What are your rules? And how do they apply to online? Here are a few conversation starters to help parents and kids talk about online privacy and safety. Get together, talk and decide what’s right for your family.

• Knowing who your friends are is always a good idea. Online it can be hard to know who’s who, and if they really are your friend. Should you accept friend requests from people you don’t know in real life? What about friends of real life friends? And friends of friends of people who say they are friends with your friend who is friends with so-and-so who knows your cousin Billy from Toledo? How do you tell who’s who and what’s true? Talk about it and decide when it’s OK to accept friend Requests.

• Privacy settings are a good thing. On many Web sites, including AMCentertainment.com you can set your profile to be public or private. Does everyone in your family know how to use privacy settings? If not, sit at the computer and learn about them together. And, parents, every so often you should look at your child’s profile and make sure you’re happy about who can see it and what’s in it. Sorry, kids, we know it’s “lame” but they are your parents and they want to keep you safe. Give them a break, OK?

• A picture is worth 1,000 words, but is it saying what you want? Everyone loves taking and sharing pictures with friends. Making avatars is fun, too, and gives you a chance to express yourself. However, not all pictures should be shared on the Internet. Do you have family rules about picture sharing? If not, it may be time to make some.

• To protect your safety it’s not a good idea to tell people you don’t know and trust in real life where you are going to be at specific times. Those details are better left in conversations with your face-to-face friends.

• Everyone thinks it’s common sense to choose a good password, keep it safe and change it often, but who actually does it? Most people pick something easy and obvious, like their pet’s name. If that’s the case for you, please change it now to something a little harder to guess. We promise Fido or Fifi will get over it.

• You’re unique, so stay that way. Be careful with your personal information for your safety and to make sure you are the only person who gets to be you. Never post personal details such as your Social Security number, phone number or home address where people can see them. It’s also best not to tell people you don’t know in person where you go to school, church, etc.

• So, you’re following your family rules, but what about your friends? Do they even have any rules? Just because you’re being careful doesn’t mean everyone else is. What are they posting and saying about you? It’s a good idea to talk to your friends, and your friends’ parents, and agree on some ground rules. Try asking permission before posting information about them or even a picture and tell them to ask you, too. That way there are no “OMG!” surprises.

• Trust your instincts. And ask your parents and other trusted adults for advice. Is someone pressuring you to tell them things you don’t want to share online? Do they seem too good to be true? Are they offering you something for free, like money? Are they asking to meet you in person? Did you catch them in a lie that makes you think they’re not who they say they are? There are lots of things that can tip you off. Be alert and aware. If you’re confused, ask for help. Your family or another trusted adult will be able to help you figure out what’s going on.

Check our Terms and Conditions to learn more.

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What are Groups?

When creating a group within the MovieWatcher Network, you may leave it open so that anyone can join or you can set it up so that new members must be confirmed by you before joining the group. Members on the site will still be able to tell others about your group, but they will not be able to post in a group discussion until you accept them. You’ll see these two options when you set up a group. 

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What is Banned Content?

Any content containing words or phrases of an extremely offensive nature is not tolerated and will be grounds for immediate account suspension or deletion. This includes comments that disparage people based on age, sex, handicap, race, color, sexual orientation, national origin or ancestry.  Additionally, all pictures or videos that contain nudity are prohibited from being displayed on the site.  Please be careful when using anything that could be considered Banned content. It’ll make it easier on all of us.

Check our Terms and Conditions to learn more.

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What is Featured Content?

Any post or comment with a significant positive rating from the community will be reviewed by AMC to be featured on the AMCEntertainment.com site. Every post and comment has a way to rate it. On posts it’s one to five stars and on comments it’s thumbs up or thumbs down.

If your post or comment is red band, you will not be eligible to be featured. However, the community can still rate your content and our Community Managers will be keeping track of those members who are most popular. The same goes for private content.

Check our Terms and Conditions to learn more.

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What is Red Band Content?

Red band content is considered any post or comment containing profanity or other naughty language. These posts will be flagged as red band content to provide a heads-up that the content to follow may contain adult language. They’ll also be placed behind a login wall that only registered users age 17 and older will be able to access. Just as we require proof of age before admitting guests into R-rated films in theatres, MovieWatcher Network Community members must be 17 or older before viewing what we consider to be mature content.

Check our Terms and Conditions to learn more.

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What is the AMC Community?

The AMC Community is the ultimate online destination for everyone who loves movies. It’s the place to go and be with movie lovers as passionate as you. Rate movies and trailers, share your thoughts in your MovieWatcher Network blog or flag the movies you don’t want to miss and invite your friends for a night out in front of the big screen. When you join the AMC Community, you’re signing up for more than an online community.

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What is the difference between Public and Private content?

Public means all public profile details, review content, group activity and other community actions will be viewable by the public web. This is also the default setting for profiles. So, when you publish a post or a comment in the community it automatically becomes viewable for everybody to see. Additionally, public content will be eligible for selection by AMC to be “featured” throughout the AMCEntertainment.com site.

Private profiles will display a page that shows your avatar, screen name, first name, city, state and preferred theatre. The only way your details are viewable to anyone else is if you add another MovieWatcher Network Community member as a friend. At that point, your friend will be able to view your profile as if it were public.

Check our Terms and Conditions to learn more.

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Where can I get the Parental Consent Form?

Download the Parental Consent Form here.

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Where can I rate something?

To rate movies — Go to the movie detail page for that given movie.
To rate trailers — Go to the movie details/trailer tab for the given movie.
To rate blogs — Go to the blog detail page for that blog.

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