a. Members of the Program agree to these terms and conditions (“Agreement”), as published and subject to periodic update at amctheatres.com/amcstubs. This Agreement replaces all previously published information, and Members have the responsibility to check for any updates. If this Agreement is updated, any changes will apply to all Members, including Members enrolled before AMC Theatres posts the updated text, except as may be prohibited by law. AMC Theatres may change this Agreement, in whole or in part, at any time without notice, even though changes may affect rewards and benefits earned before such changes.
b. By enrolling in the Program, Members agree to receive advertising, marketing materials and other Program communications, unless expressly disallowed as a profile preference. Members will be asked to provide an email address, name, and preferred theatre in order to receive benefits and reward notifications. We expect Members to submit and maintain accurate and current user information in connection with their Memberships. Periodically we will utilize the National Change of Address (NCOA) system to update the mailing addresses of accounts in our database through information provided by the United States Postal Service. Members can change their account information by (i) updating Member profile data through an authenticated amctheatres.com account, (ii) requesting an update from a crew member at the box office or Guest Service information desk of any AMC Theatres location in the US or (iii) calling Member Services toll free at 1-888-562-4262. We cannot assume any, and disclaim all, liability for correspondence, mail or e-mail that is lost, delayed or misdirected.
You may opt-in to receive rewards and offer notifications by SMS from AMC Stubs through the amctheatres.com website (“AMC Stubs Website”) or AMC Theatres’ mobile application. You will receive up to 10 text messages per month from AMC. Depending on the terms of your contract with your mobile telecommunications service provider, message and data rates may apply.
If at any time you want to stop receiving messages from AMC, you can opt-out through the AMC Stubs Website or AMC Stubs section of the application or, for SMS, by sending STOP to 272727. For help with these messages, send HELP to 272727. You may also call AMC’s customer service department at 1-888-562-4262 or you may send AMC Theatres your request in writing to the following address:
Attn: Privacy Manager
One AMC Way
11500 Ash Street
Leawood, KS 66211
Your mobile phone number will be removed or suppressed from the Program SMS text messaging database within 30 days of your opt-out. You will not receive any further SMS text messages from AMC Theatres unless you solicit the communication.
Note: expiration or cancellation of your membership does not automatically cancel your communication opt-in election; follow the steps outlined above to opt-out.
The following carriers are supported:
Alltel, AT&T, Boost Mobile, CellCom, Cellular One, Cellular South, Cincinnati Bell, Cricket, nTelos, Nextel, Sprint, T-Mobile, US Cellular, Verizon Wireless, Virgin Mobile, Interop, and Metro PCS.
c. Membership is valid at participating AMC Theatres US locations. Membership is open to residents of the US who are 13 years of age or older. If a Member is between 13 and the age of majority in his/her state or jurisdiction, the Member, by enrolling in the Program, acknowledges that he/she has obtained permission to do so from a parent or legal guardian. AMC Theatres does not knowingly collect information about individuals under 13 years of age. If you are a parent or guardian or other person and become aware of information collected from an individual under 13 years of age, please contact AMC Theatres immediately at the toll-free number above.
d. Membership accounts, benefits, points, special offers, and rewards (i) are nontransferable, except to a new membership account for the same member in the case of a lost or stolen account number, (ii) have no cash value and are not gift cards or gift certificates, (iii) may not be offered for resale, and (iv) are not redeemable for cash under any circumstance unless required by law. Accumulated points, rewards and special offers do not constitute property of the Member, nor are accumulated points, rewards and special offers transferable by the Member upon death, as part of a domestic relations matter or otherwise. Points, rewards, special offers, tier cost, and other benefits of the Program may be taxable to the Member where required by law. Rewards may not be used toward the purchase of AMC gift cards.
e. Entities or persons using the Program for profit are not eligible to become or remain Members or to accumulate rewards. Membership is intended for individual use only, and is not available to organizations, legal entities or groups such as, but not limited to businesses, churches, daycare, non-profits, etc. Abuse of the Program, including failure to follow this Agreement, may result in cancellation of the Member’s Account, future disqualification from participation and forfeiture of all points, rewards and special offers accrued, in addition to other remedies available to us under applicable law. In connection with the enforcement of any provision of this Agreement governing the Program, AMC Theatres reserves the right to take appropriate legal action as it deems necessary and will be entitled to recover damages, attorneys’ fees and court costs as allowed by applicable law.
f. Members have the right to cancel their Membership at any time. If an AMC Stubs Premiere Member cancels his/her Membership during the first thirty (30) days of the initial, or any renewal term, he or she will be entitled to a full refund of the Membership fee for the Membership term during which such cancellation occurs, but only if such Member has not gained benefit from the tier during such 30 day period. No refunds will be available for cancellation by Member after such thirty (30) day period or in the event of fraudulent behavior on the part of Member. If an AMC Stubs Premiere Member cancels his/her Membership, such Member may elect to move to the AMC Stubs Insider, no-fee, tier or be removed from the Program in its entirety.
Members have a right to cancel by:
(i). Calling Member Services at 1-888-562-4262; or
(ii). Presenting their AMC Stubs account number at the box office or Guest Service information desk of any AMC Theatres location in the US.
AMC reserves the right to terminate a Membership, including any associated accounts, without notice, for any reason in our sole discretion, including, without limitation, abusive, vulgar, or offensive behavior by the AMC Stubs member, or any member of the AMC Stubs party, towards any AMC Associate or other guest of AMC Theatres while on property, and our belief that continued use of such Membership would violate any provision of this Agreement or applicable law, or would otherwise be harmful to our interests. In the event of any such termination by AMC Theatres existing rewards will be valid until stated expiration date, unless earned rewards were a result of fraudulent behavior. Points, rewards and special discounts earned as a result of fraudulent behavior will be forfeited. Examples of fraudulent behavior that may result in Membership cancellation include, but are not limited to (1) making purchases either online, through AMC or third party vendors, or at the theatre and then refunding in an attempt to inflate spending or transactions on a Member’s account and (2) posting Member directed promotional offers or coupons, or an account number on websites or reproducing for use by third parties or public websites.
We may terminate or alter any or all of the benefits available under the Program at any time with or without notice. In the event of our termination of the Program, at our election we may maintain Membership benefits until expiration of special offers.
AMC Stubs memberships may be closed and/or reward points reverted due to any type of computer or technical issues that may arise. This would include any type of electronic malfunctions or human error on behalf of AMC Associates. AMC will, to the best of its ability, attempt to later fix any accounts that were closed due to any of these reasons and reapply any outstanding rewards or points existing at the time the issue arose.
Members may be provided with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of the Member website at amctheatres.com. Each Member has the responsibility for the use of his/her own password and username to gain access to the AMC Stubs loyalty website page.
We will have no responsibility for Member’s inability to access such restricted portions of such website if Member has lost or forgotten username, password or other necessary code. Members can request a password reset be emailed to them at amctheatres.com/amcstubs.
g. From time to time, Members may be eligible for sweepstakes, contests or other promotions. Participation in such events shall be subject to the terms, conditions and rules published at the time of such event and applicable state laws.