AMC Stubs® Cast Policies and Procedures

ENROLLMENT PROCESS

Membership into AMC Stubs Cast is free to all active AMC associates. Associates are automatically enrolled in AMC Stubs Cast at time of hire. Associates will receive a Welcome Email to their personal email address listed in Associate Self-Service, which also serves as the account username. Using the link provided in the Welcome Email, associates should register their account online at www.amctheatres.com/amcstubs/associate.

New associates who have an active AMC Stubs Insider, AMC Stubs Premiere membership registered to the same email address as in Associate Self-Service will have their accounts automatically converted to AMC Stubs Cast with points and earned rewards intact. Premiere members will also have the price of one annual membership credited as points to their AMC Stubs Cast account.

New associates who have an active AMC Stubs A-List membership registered to the same email address as in Associate Self-Service will have their A-List subscription automatically cancelled within 2-3 days of hire with any applicable cancellation fees waved. Upon cancellation, these accounts will be downgraded immediately to Premiere tier and then be converted automatically to AMC Stubs Cast within 24 hours with points and earned rewards intact. These accounts will then behave like a Premiere membership and have the price of one annual Premiere membership credited as points to their AMC Stubs Cast account.

Participation in the loyalty program is not required. However, benefits outlined in the program are only available to those enrolled in an AMC Stubs Cast membership. To opt out of the program, contact https://www.amctheatres.com/contact.

Associates may not enroll in any tier of the AMC Stubs program other than the Cast tier without approval from the program Director, and may not use, or otherwise profit from membership in the AMC Stubs program.

AMC Stubs Cast memberships will not have a physical card. Associates may have their account information accessed in the theatre using their username (personal email) or using the virtual card in the AMC Theatres Mobile App.

Membership in the Program will also involve use of our website including the mobile version thereof and use of the website is subject to our Terms & Conditions of Use ("General Terms"). The following is a link to the current General Terms:  https://www.amctheatres.com/terms-and-conditions.  You agree that your Membership or use of the Program also subjects you to the General Terms. In particular, please note that terms in the General Terms that therefore apply to the Program and are incorporated into these Program Terms by this reference include without limitation Electronic Communications, Mobile Services, Use of Service Is At Your Own Risk, Disclaimer of Implied Warranties, Limits on Liability, Indemnity, Binding Arbitration and Class Action Waiver, and Applicable Law. In the event of any conflict between the Program Terms and the General Terms with respect to the Program, the Program Terms will control.

GENERAL POLICIES AND PROCEDURES

Associates MUST present their AMC Stubs Cast virtual card, username, or account number online or in-theatre with a matching valid ID to earn points, rewards, or take advantage of any special offers or discounts (subject to exceptions in the Terms and Conditions).

Points will not be accumulated on free passes (as there is no charge for these tickets), however, an associate must still use their AMC Stubs Cast account number on the transaction to receive their free Cast ticket benefit.   

Associates may only use their account for purchases made by the associate and for consumption by the associate and their companions. Associates must physically be present when purchases are made with their AMC Stubs Cast account.

Account information may not be shared for use by anyone other than the Associate Member. Associate Membership accounts may not be used or applied to any non-associate guest purchases or any transactions on their assigned register(s).

Theatre Management and AMC Theatre Support Center personnel monitor the activity of all AMC Stubs memberships (guest and associate). Any excessive activity on an AMC Stubs membership is subject to investigation and disciplinary action if the activity on the membership is found to be fraudulent. Abuse of the privilege provided by AMC Stubs Cast membership may result in revocation of membership, disciplinary action up to and including termination and legal action as permitted by law.

AMC Stubs® Cast Terms and Conditions

These terms and conditions (this "Agreement") govern the AMC Stubs® Cast membership. The AMC Stubs Cast membership is a benefit program brought to you by American Multi -Cinema, Inc. (collectively "we," "us," "our," "ours", “AMC Theatres”). Participation in and use of the AMC Stubs Cast membership ("Membership") at any time subjects the purchaser or user ("you," "your," "yours," "Associate Member") to the provisions of this Agreement, as amended from time to time.

  1. ASSOCIATE MEMBERSHIP AND GENERAL TERMS/CONDITIONS
  2. BENEFITS
  3. MEMBERSHIP FEE
  4. TERM; GRACE PERIOD, RENEWAL
  5. DISCLAIMERS; LIMITATION OF LIABILITY
  6. GOVERNING LAW
  7. BINDING ARBITRATION
  8. ACKNOWLEDGMENT
  9. CHANGES TO THIS AGREEMENT
  1. ASSOCIATE MEMBERSHIP AND GENERAL TERMS/CONDITIONS
  2. As a benefit to its associates, AMC is allowing its associates to participate in the associate version of the AMC Stubs loyalty program (“AMC Stubs Cast”), without a fee, as AMC Stubs Cast Members. Only under extreme exceptions may associates participate in, or use, the AMC Stubs program available to AMC guests. Members of AMC Stubs Cast agree to this Agreement, as reflected in the terms and conditions (“T&C”) published and subject to periodic update at amctheatres.com/amcstubs/terms-and-conditions/Associate. This Agreement replaces all previously published information, and AMC Stubs Cast Members have the responsibility to check for any updates. If this Agreement is updated, any changes will apply to all Associate Members, including associates enrolled before AMC Theatres posts the updated text, except as may be prohibited by law. AMC Theatres may change this Agreement, or eliminate this program, in whole or in part, at any time without notice, even though changes may affect the value of rewards earned before such changes.
  3. By enrolling in AMC Stubs Cast, associates agree to receive advertising, marketing materials and other Program communications, unless expressly disallowed as a profile preference. Membership in AMC Stubs Cast is completely optional; however AMC associates may not participate in, enroll, use or benefit from the guest version of the AMC Stubs loyalty program. We expect Associate Members to submit and maintain accurate and current user information in connection with their memberships. Such information includes name, address, e-mail address and telephone number. Periodically we will utilize the National Change of Address (NCOA) system to update the mailing addresses of accounts in our database through information provided by the United States Postal Service. Associate Members can change their account information via AMC Self Service application. We cannot assume any, and disclaim all, liability for correspondence, mail or e-mail that is lost, delayed or misdirected.
  4. Membership is valid only at participating AMC Theatres US locations listed at amctheatres.com. This program is not intended for individuals residing outside the U.S. Associate Membership is open only to active AMC associates.
  5. Associate Membership accounts, benefits, points, special offers, and rewards (i) are nontransferable, except to a new Associate Membership account for the same Associate Member in the case of a lost or stolen account number, (ii) have no cash value and are not gift cards or gift certificates, (iii) may not be offered for resale, and (iv) are not redeemable for cash under any circumstance unless required by law. Accumulated points, rewards and special offers do not constitute property of the Associate Member, nor are accumulated points, rewards and special offers transferable by the Member upon death, as part of a domestic relations matter or otherwise. Points, rewards, special offers, tier cost, and other benefits of the Program may be taxable to the Associate Member where required by law. 
  6. Associates using the AMC Stubs Cast membership for profit are not eligible to become or remain Associate Members or to accumulate points or rewards. Abuse of the Associate Membership, including failure to follow this Agreement, may result in cancellation of the Associate Member’s account, future disqualification from participation, forfeiture of all points and rewards accrued and disciplinary action up to and including termination, in addition to other remedies available to us under applicable law. In connection with the enforcement of any provision of this Agreement governing the Associate Membership, AMC Theatres reserves the right to take appropriate legal action as it deems necessary and will be entitled to recover damages, attorneys’ fees and court costs as allowed by applicable law.
  7. Participation in the AMC Stubs Cast program is not required. However, benefits outlined in the program are only available to those enrolled in an AMC Stubs Cast membership. To opt out of the program, contact https://www.amctheatres.com/contact.

We may terminate an Associate Membership, including any associated accounts, without notice, for any reason in our sole discretion, including, without limitation, our belief that continued use of such Associate Membership would violate any provisions of this Agreement or applicable law, or would otherwise be harmful to our interests.

We may terminate or alter any or all of the benefits available under the Associate Membership at any time with or without notice.

Associate Members may be provided with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of the website, amctheatres.com. Each Associate Member has the responsibility for the use of his/her own password and username to gain access to the loyalty website. We will have no responsibility for Associate Member’s inability to access such restricted portions of such website if Associate Member has lost or forgotten username, password or other necessary code. Associate Members can request a password reset be emailed to them at amctheatres.com/amcstubs.

  1. Associate Members are not eligible for Priority Lane Service, sweepstakes, contests, Bonus Bucks/Points or other similar promotions, unless explicitly stated.
  2. The information provided by the Member is subject to and will be handled according to the AMC Theatres Privacy Policy, available at amctheatres.com/privacy-policy.
  3. BENEFITS.

AMC Stubs Cast entitles Associate Members to the following Membership benefits. All benefits, rewards, special offers, and other savings received are treated as discounts for tax purposes. 

Associates MUST present their AMC Stubs Cast virtual card, username, or account number online or in-theatre with a matching valid ID to earn points, rewards, or take advantage of any special offers or discounts.

Points may ONLY be earned on paid transactions by the Associate Member. Account information may not be shared for use by anyone other than the Associate Member. Associate Membership accounts may not be used or applied to any non-associate guest purchases or any transactions on their assigned register(s).

  1. Accumulation of points. AMC Stubs Cast members will receive 100 points per every $1 spent on eligible purchases made at a participating AMC Theatres location at box office, concession stand, kiosk, or when purchasing online at amctheatres.com and other approved ticketing partners. Points for concession stand and Dine-in-Theatre purchases will be awarded immediately to the members’ account.  Points for all ticket purchases made at box office, kiosk, or online, will be placed into a pending status and awarded on the business day following the showtime of the purchased ticket(s). 

If you have an active AMC Stubs Cast membership, earned points will not expire. (Per section (c) below, activated virtual rewards are subject to expiration)

  1. Ineligible Purchases. The following purchases or products are NOT eligible toward earning points or redemption of rewards:
  • AMC pre-paid discount, bulk or exchange tickets, Show Snack Coupons, passes or free admissions of any sort, admissions granted as a benefit of the AMC Stubs A-List program, third party subscriptions (including without limitation MoviePass™) or other discounted or bulk purchase items, either at the time of purchase OR time of redemption.
  • Membership Fees including A-List monthly fees and Premiere annual fee beginning December 1, 2020
  • In conjunction with the use of a FREE box office or concession offer/pass.
  • Initial purchase of gift cards; gift cards are eligibletoward earning rewards upon REDEMPTION at AMC Theatres locations in the U.S. but NOT upon initial purchase.
  • Tips given to AMC employees.
  • Auditorium or theatre rental event fees.
  • Convenience, Service or Delivery fees
  • Tickets or concessions purchased for organizations, legal entities or groups such as, but not limited to businesses, churches, daycare, non-profits, etc via auditorium buyout or otherwise.
  • Ticket purchases that are refunded.
  • Purchases made at AMC Theatres’ amazon.com page.
  • Purchases made at a sublet space within an AMC Theatres location.
  • Arcade purchases.
  • Sales tax.
  • Charitable donations or charitable products sold at AMC Theatres locations.
  • Restrictions may apply to use or earning of points on purchases of alcohol, depending on the jurisdiction. Rewards may not be redeemed for the purchase of alcohol.
  • The following items are eligible toward earning points, however rewards may not be redeemed for purchase:
    1. Retail merchandise
    2. Prepaid Event Food and Beverage items
    3. Virtual Rewards. For every 5,000 points accumulated on eligible purchases made at participating AMC Theatres locations, and approved ticketing partners, members are eligible to activate a $5 virtual reward. AMC Stubs Cast members may convert accumulated points to rewards, in increments of $5, when signed into their account online at amctheatres.com/amcstubs, when signed into their account on the mobile app, or in-theatre at the point of sale. After a $5 reward is activated the points will be immediately deducted from total point balance.

Maximum qualifying earn per day is 50,000 points; maximum number of eligible transactions per day is 10 per account.  This 10-transaction limit may be lifted for special events. Once activated, the $5 virtual reward will appear in the Associate Member’s account. Rewards have no cash value.  All earned rewards are valid for 270 days from date of issuance at which time they will expire.

Rewards earned under the AMC Stubs Cast membership are only redeemable for valid ticket and concession purchases. Exclusions apply. Associate Member may redeem his/her earned and unexpired rewards online at amctheatres.com and at participating AMC Theatres locations in the US.

Activated and available rewards will be treated as a discount and automatically applied to eligible items on the next applicable in-theatre or online purchase.  Any unused portion of the reward will carry over and be applied on the next eligible purchase.

  1. Concession Upgrades. AMC Stubs Cast Members will receive free upgrades on fountain drinks and popcorn (regular to large). Cameo sizes and combo promotional offers are excluded from free upgrade offer. Free upgrades cannot be combined with any other promotional offer, promotional size or upon redemption of a Show Snack coupon. Gourmet popcorn and promotional offers are excluded from concession upgrades
  2. Ticketing Fee Waiver. AMC Stubs Cast members will receive all online ticketing fees waived when purchasing tickets through amctheatres.com, or other designated ticketing partners.
  3. Birthday Gift. AMC Stubs Cast members will receive a birthday gift of a free large popcorn and a free large soda. The birthday gift will be automatically loaded onto the AMC Stubs Cast account on the first day of the birthday month. Offer is valid for one calendar month from the date of issuance at which time it will expire. The birthday gift will be automatically redeemed when ordering food and beverage products online or at participating AMC Theatres locations in the US by presenting the AMC Stubs Cast account.  Gourmet popcorn and promotional offers are excluded from the birthday gift.
  4. Refills. AMC Stubs Cast members will receive one same day free refill on large popcorn purchases or second refill on Classic Annual Bucket with valid receipt. Gourmet popcorn and promotional offers are excluded.
  5. Discount Tuesdays. Discount applies to full-price tickets for Tuesday showtimes only. AMC Stubs member number must be present on the transaction to receive discount. Surcharges for premium formats, special events. Exclusions apply. Virtual reality experiences and premium events such as, but not limited to, fan events, private screenings, movie marathon/double features, Metropolitan Opera, broadcasts of sporting events and other showtimes and events (including select showtimes of certain foreign language films) are excluded.

Discount Tuesday pricing varies by location.

Tuesday tickets are available for purchase in-theatre at the box office, kiosk, through the AMC Mobile app, and online at AMCTheatres.com and select ticketing partner sites. Group purchases and group discounts do not apply.

  1. Other Benefits. AMC Stubs Cast members are excluded from Premiere Service benefits (including Priority Lanes at box and concessions and Premiere Seating), bonus bucks/points campaigns, and member exclusives including but not limited to sweepstakes, contests, screenings or similar giveaways or promotional items.
  2. Rewards Adjustments. To earn points and other benefits, and redeem rewards, the AMC Stubs Cast membership account must be active and available at the time of purchase. Associate must present a matching valid ID to partake of benefits. Associate Members will NOT be reimbursed retroactively for purchases made without an active and available Associate Membership account (including a virtual card) presented at the time of purchase.

AMC Stubs Cast memberships are limited to four manual adjustments per calendar month. Adjustments may be made in the event there was a system outage or the virtual card was not scanned or the account number was not manually entered properly. Adjustments will not be made because an associate failed to present their account.

Adjustments to associate accounts must be completed by AMC Stubs Customer Service, and a copy of the receipt must be provided. Associates may never adjust an AMC Stubs Cast account.

AMC Theatres is not responsible for the use or redemption of rewards from an account that has been lost, stolen or otherwise used without Member’s permission.

All Rewards are the property of AMC Theatres.

  1. MEMBERSHIP FEE.

The AMC Stubs Cast Tier is a benefit of employment at AMC, so there is no Membership Fee for the Associate Membership Program.

  1. TERM; GRACE PERIOD, RENEWALS.

The Membership term is the duration of time an associate is actively employed by AMC Theatres.

Upon separation, AMC Stubs Cast memberships will be converted to AMC Stubs Insider on the last day of employment.  If termination is related to gross misconduct, fraud or misuse of the program, the terminated associate’s membership will be canceled and closed as part of the termination process. These accounts will not move to Insider tier.

Upon separation, the associate may choose to purchase an upgrade to their AMC Stubs Insider account to AMC Stubs Premiere or AMC Stubs A-List provided their account was not closed due to the aforementioned misconduct, fraud or misuse of the program.

  1. DISCLAIMERS; LIMITATION OF LIABILITY.

USE OF THE AMC STUBS® ASSOCIATE PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT ASSOCIATE MEMBER’S SOLE RISK. THE ASSOCIATE MEMBERSHIP BENEFITS ARE PROVIDED ONLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. AMC THEATRES AND ALL OF ITS AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM (i) THE USE OR THE INABILITY TO USE THE AMC STUBS ASSOCIATE PROGRAM OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE OF THE AMC STUBS ASSOCIATE PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF MEMBER’S AMC STUBS ASSOCIATE PROGRAM DATA; OR (iv) ANY OTHER MATTER RELATING TO THE AMC STUBS ASSOCIATE PROGRAM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

  1. GOVERNING LAW.

This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by and construed in accordance with the laws of the State of Missouri without regard to conflict of law principles.

  1. ACKNOWLEDGMENT.

This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the AMC Stubs Associate Program with respect to the Associate Program and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of the AMC Stubs Associate Program is deemed to have accepted the terms and conditions of this Agreement.

  1. CHANGES TO THIS AGREEMENT.

We may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Member Program website located at amctheatres.com/amcstubs/terms-and-conditions/Associate. Any change shall take effect immediately upon posting, unless otherwise provided. You may view the current version of this Agreement at any time online at amctheatres.com/amcstubs/terms-and-conditions/Associate. You may also obtain a copy at any AMC Theatres location or by contacting Guest Services at www.amctheatres.com/contact

This Agreement was last modified on December 8, 2020.