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Frequently Asked Questions

Movie Tickets


A Child ticket is 2 to 12 and a Senior ticket is 60+. Children under 2 who do not require a seat are free.
We charge a small convenience fee per ticket purchased on our website and mobile app. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. The fee is displayed on the Order Summary during the online purchase process. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining AMC Stubs: AMC Stubs A-List and Premiere members never pay ticketing fees on our site, our app or our partner sites, and fees are waived for Insiders who buy 4+ tickets.
Subject to exceptions for non-refundable event tickets, for tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. You can request this refund online, through the Tickets section on your AMC Stubs account or your confirmation email. Convenience fees cannot be refunded.
For tickets or food and beverage items purchased at one of our theatres, you will need to visit the location prior to the printed showtime.
Pricing varies by location. Please use the theatre locator tool to find a theatre near you. You can view prices by clicking on a showtime for the movie you'd like to see.
Tickets purchased through can be used at AMC theatres. You have the ability to waive the service fees on Fandango with AMC Stubs. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Still looking for answers? Try the Fandango FAQ for more information.
Unfortunately, Special Engagements carry a pass restriction. Most new releases are considered a Special Engagement, but check movie times and tickets for your local theatre for more details.
At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Sorry, no bartering. Online orders can be paid with Visa, MasterCard, American Express and Discover. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay.
No. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites and These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Please always use as your source for the best AMC offers available.
You must be at least 60 years young to purchase a Senior Discount ticket. Use the theatre locator to find your local theatre and check for pricing.
You can definitely purchase tickets online! Your most efficient way is to use
At this time, we do not offer the ability to edit a ticket purchase. Subject to exceptions for non-refundable event tickets, you can purchase your new tickets and then request a refund for your previous purchase online.
To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your tickets.  You can also request the order confirmation email to be resent to your email address here.
You can also request the order confirmation email to be resent to your email address here.
Yes! You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP).
Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask,, Gemini Wallet, Kraken, Binance, BRD Wallet and more. You can find more information about the wallets that BitPay supports here.

Ticket Packages

You can order online through our Corporate Orders page. Or you can call us for more information at 800-262-4849 in the U.S.