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AMC Investor Connect
AMC Safe & Clean
AMC Stubs
AMC Stubs A-List
AMC Theatres On Demand
Business Info
Corporate Info
Gift Cards
Group Sales
Grocery Popcorn
Movie Info
Movie Merchandise
Movie Tickets
Passes and Vouchers
Private Theatre Rentals
Refunds
Theatre Info
Frequently Asked Questions
Movie Tickets
Ticketing
What are the age groups for a Child and Senior tickets?
A Child ticket is 2 to 12 and a Senior ticket is 60+. Children under 2 who do not require a seat are free.
What is the convenience fee for, and can it be refunded?
We charge a small convenience fee per ticket purchased on our website and mobile app. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. The fee is displayed on the Order Summary during the online purchase process. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining
AMC Stubs
: AMC Stubs A-List and Premiere members never pay ticketing fees on our site, our app or our partner sites, and fees are waived for Insiders who buy 4+ tickets.
Can I refund my tickets?
Subject to exceptions for non-refundable event tickets, for tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. You can request this refund
online
, through the Tickets section on your AMC Stubs account or your confirmation email. Convenience fees cannot be refunded.
For tickets or food and beverage items purchased at one of our theatres, you will need to visit the location prior to the printed showtime.
Where can I find information on prices?
Pricing varies by location. Please use the
theatre locator
tool to find a theatre near you. You can view prices by clicking on a showtime for the movie you'd like to see.
What is your policy on tickets purchased through Fandango.com?
Tickets purchased through Fandango.com can be used at AMC theatres. You have the ability to waive the service fees on Fandango with AMC Stubs. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Still looking for answers? Try the Fandango FAQ for more information.
What are the restrictions for Special Engagements?
Unfortunately, Special Engagements carry a pass restriction. Most new releases are considered a Special Engagement, but check movie times and tickets for your
local theatre
for more details.
What payment types do you accept for tickets?
At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Sorry, no bartering. Online orders can be paid with Visa, MasterCard, American Express and Discover. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay.
Do you take tickets from halfcosttix.com or halfticket.com?
No. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Please always use
AMCtheatres.com
as your source for the best AMC offers available.
Do you provide a senior discount?
You must be at least 60 years young to purchase a Senior Discount ticket. Use the
theatre locator
to find your local theatre and check for pricing.
Can I purchase movie tickets online?
You can definitely purchase tickets online! Your most efficient way is to use
AMCtheatres.com
.
Can I change the showtime or seat of my online ticket purchase?
At this time, we do not offer the ability to edit a ticket purchase. Subject to exceptions for non-refundable event tickets, you can purchase your new tickets and then request a refund for your previous purchase
online
.
Where do I find the tickets I purchased online?
To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your
tickets
. You can also request the order confirmation email to be resent to your email address
here
.
I can’t find my receipt. Can you resend my order confirmation email?
You can also request the order confirmation email to be resent to your email address
here
.
Can I purchase my tickets with a cryptocurrency?
Yes! You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP).
What cryptocurrency wallets can I use to purchase tickets?
Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. You can find more information about the wallets that BitPay supports
here
.
Ticket Packages
Where do I purchase AMC ticket packages?
You can order online through our
Corporate Orders
page. Or you can call us for more information at 800-262-4849 in the U.S.