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Frequently Asked Questions

Passes and Vouchers

Passes and Vouchers

AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Please visit your local theatre for specific details. Restrictions may apply for Black, Yellow, Green, and Red Tickets.
This applies to all passes, vouchers, coupons, discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black, yellow, silver and gold passes. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge.
Some types of passes and vouchers cannot be used for newly released films. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. Always look for "No Passes" or "Special Engagement" listed on showtimes. Passes and vouchers are not accepted for opening night fan events, double features, marathon events, and some concert events.
Some special events or screenings are not eligible for passes, vouchers, coupons or other discount tickets. However, for the vast majority of our movie showtimes, all AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, vouchers, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks, Loews Galaxy, Passport and VIP Texas Gold. So, don't be shy with them at the box office.
We’re sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to [email protected]. Please include a list of the ticket numbers as well as your preference to receive physical or digital (e-ticket) replacements. If physical tickets are requested, provide the full mailing address. A member of our team will reissue a comparable Black or Yellow ticket(s) for use in one of our theatres. Learn more about AMC Gold and Silver Experience Tickets here.
Black Tickets are valid for one admission to any movie. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX®, Dolby®, AMC Prime®), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit http://www.amctheatres.com/exchange-tickets-terms.
Yellow Tickets are valid for one admission to any movie. Yellow Tickets are not valid in California, New York or New Jersey. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX®, Dolby®, AMC Prime®), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit https://www.amctheatres.com/exchange-tickets-terms.