Frequently Asked Questions
Tickets and Passes
Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. Click here to purchase additional gift cards.
No. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. Click here to purchase additional gift cards.
Some types of passes cannot be used for newly released films. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. Always look for the "No Passes" or "Special Engagement" description next to the film title. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience.
We’re sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to firstname.lastname@example.org. Please include a list of the ticket numbers as well as your preference to receive physical or digital (e-ticket) replacements. If physical tickets are requested, provide the full mailing address. A member of our team will reissue a comparable Black or Yellow ticket(s) for use in one of our theatres.
Games & Schedules
Participating pilot theatres will offer up to four out-of-market games on Sundays, including both early and late afternoon games starting at 1 pm ET (10 am Pacific) and 4 pm ET (1 pm Pacific). Schedules at each participating AMC theatre will be available starting late Friday evening prior to that Sunday’s games. You can find what games are playing at your theatre here.
Schedules at each participating AMC theatre will be available starting the Friday evening prior to that Sunday’s games. You can find what games are playing at your theatre here. Download the AMC mobile app and opt-in for push notifications to get alerts when the schedules are posted.
Yes, Sunday football games at AMC are available exclusively to AMC Stubs members. Not a member? Sign up for a free AMC Stubs Insider account here.
Admission is at no charge with the purchase of a $10 Prepaid Event Food & Beverage. Tax is included on all purchases and applicable ticketing fees will apply to online purchases made by AMC Stubs Insider members. There are no ticketing fees for AMC Stubs Premiere and A-List members. However, Premiere and A-List members will have to purchase $10 of Prepaid Food and Beverage.
$10 Prepaid Event Food & Beverage
After your purchase, the $10 Prepaid Event Food & Beverage will be immediately loaded onto your AMC Stubs account. It will work as an AMC Stubs reward and will be automatically applied toward your next eligible Food & Beverage purchase. There is no expiration date on the $10 Prepaid Event Food & Beverage.
Usable up to balance only for in-theatre food and beverage purchases at participating AMC Theatres locations in the U.S. For a list of participating locations, go to www.amctheatres.com/sunday-football. Not usable to purchase gift cards or admission tickets and is non-transferable. Not redeemable for cash unless required by law. Not a credit or debit card. Balance will not be replaced or replenished if used without authorization. American Multi-Cinema, Inc. (“AMC Theatres”) is the issuer. AMC Theatres may delegate or assign its issuer obligations, without recourse to holder. Purchase, acceptance or use of this $10 Prepaid Event & Food Beverage constitutes acceptance of these terms. For balance or other customer service inquiries, visit any AMC theatre, log on to www.amctheatres.com/contact or call 888-440-4262.
AMC Stubs points cannot be redeemed towards the purchase of the $10 Prepaid Event Food & Beverage. To see purchases that are eligible toward the redemption of rewards, visit here.
For tickets or food and beverage items purchased at one of our theatres, you will need to visit the location prior to the printed showtime.