Terms & Conditions of Use
These terms and conditions as amended from time to time (the "OD Service Terms") govern the AMC Theatres On Demand Service (the “OD Service”) and its use. The OD Service consists of digital movie rentals and purchases (collectively, “OD Content”) for AMC Stubs Members brought to you by American Multi -Cinema, Inc. (collectively, "we," "us," "our," "ours", “AMC Theatres”). AMC Theatres On Demand is provided by AMC Theatres and has no connection to the AMC Television Network.
The use of the OD Service at any time subjects the user ("you," "your," "yours," "Member", “User”) to the provisions of these OD Service Terms. Your use of the OD Service is further subject to the AMC Stubs General Program Terms and Conditions (“Program Terms”), the AMC Theatres website Terms & Conditions of Use ("General Terms") and AMC Theatre’s Privacy Policy, which are all incorporated herein by this reference. Below are links to these terms and conditions, for your reference:
OD Service Terms: https://amctheatres.com/terms-and-conditions/on-demand
Program Terms: https://www.amctheatres.com/amcstubs/terms-and-conditions
General Terms: https://www.amctheatres.com/terms-and-conditions
AMC Theatre’s Privacy Policy: https://www.amctheatres.com/privacy-policy
Please read the above terms carefully, keep copies for your reference, and check online from time to time to review the current versions of each, as they are legally binding and govern our relationship with respect to the OD Service. In particular, please note that the above terms include, without limitation, Electronic Communications, Mobile Services, Use of Service Is At Your Own Risk, Disclaimer of Implied Warranties, Limits on Liability, Indemnity, Binding Arbitration and Class Action Waiver, and Applicable Law. In the event of any conflict between the OD Service Terms and the General Terms or Program Terms with respect to the OD Service, the OD Service Terms will control.
Service Requirements
In order to use the OD Service, you must first be signed into your AMC Stubs account or sign up for one at https://amctheatres.com/amcstubs. Cancellation or termination of your AMC Stubs membership will also result in termination of your ability to use the OD Service, including access to OD Content previously rented or purchased. AMC Stubs accounts, benefits, points, special offers and rewards are governed by the Program Terms unless otherwise specifically provided in these OD Service Terms. AMC Stubs Rewards may not be used toward the purchase or rental of OD Content.
To use the OD Service, Users must have high-speed internet connectivity or a wireless connection, such as Wi-Fi or cellular data. Users are responsible for all internet access and data transmission charges while using the OD Service or accessing OD Content.
Use of the OD Service requires a device compatible with the OD Service (“Compatible Device”), a list of which can be found at https://amctheatres.com/faqs/amc-theatres-on-demand. Compatible Devices may be designated at AMC Theatre’s sole discretion from time to time and, as a result, a previously Compatible Device may cease to qualify. You are responsible for all costs associated with procuring and maintaining Compatible Device(s). All features of the OD Service may not be available on all Compatible Devices. Each manufacturer and distributor of a Compatible Device and providers of software utilized thereon is a third-party beneficiary of these OD Service Terms connection with your use of the OD Service on such Compatible Device.
The quality of the OD Content display may vary between Compatible Devices, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your internet connection and/or the format or definition you select. AMC Theatres cannot guarantee the quality of your viewing experience.
You may authorize up to 5 Compatible Devices for use with the OD Service (each, an “Authorized Device”), provided an Authorized Device may only be registered to a single AMC Stubs account at a given time and may not be registered to more than 2 different AMC Stubs accounts during a calendar year. Compatible Devices used only to stream OD Content are not considered an Authorized Device. You may deauthorize an Authorized Device at any time and authorize a different Compatible Device or reauthorize the same Compatible Device (an “Authorized Device Switch”), but you may not undertake more than 3 Authorized Device Switches within any 90-day period. An Authorized Device that has become inoperable or has been lost may be deauthorized (a “Failed Device Deauthorization”), provided that you may not have more than 2 Failed Device Deauthorizations per year and will be required to wait 180 days following your second Failed Device Deauthorization during the same year before you can authorize a new Compatible Device.
Temporary interruptions of the OD Service, including your ability to stream and/or download OD Content, may occur as normal events in the provision of the OD Service and AMC Theatres is not liable for such interruptions. Further, AMC Theatres is not liable for any failure of performance due to any cause beyond its reasonable control, including acts of God, fire, explosion, vandalism, terrorism, cable cut, major weather disturbance, national emergencies, riots, wars, labor difficulties, supplier failures, shortages, breaches, any law, order, regulation, direction, action or request by any government, civil or military authority, suspension of existing service in compliance with state and/or federal law, rules and regulations, or delays caused by you or your equipment.
Back to TopTerritory
The OD Service is available only within the United States of America, including its possessions and territories (the “Territory”). You agree that you will not use the OD Service from outside the Territory and you understand that we may enforce or verify your compliance with this restriction using digital rights-management and other technologies. You may still be able to view previously downloaded OD Content while traveling outside the Territory.
Back to TopContent
The specific movies available through the OD Service shall be determined by AMC Theatres in its sole discretion. The availability of OD Content will change from time to time and may not always be available on all devices, for all transaction types and/or in all formats. We will determine the selection, format, and availability of the OD Content subject to restrictions imposed by the movie studios and other distributors (“Content Providers”). These Content Providers may designate limited periods of time when we are prohibited from renting, selling and/or streaming certain OD Content to you, including OD Content that you have previously purchased.
While using the OD Service, you may encounter OD Content that you find offensive or objectionable. Not all OD Content is appropriate for all users. If you are a parent, it is your responsibility to monitor the OD Content selections and viewing habits of your children. AMC Theatres shall have no liability to you for the type or content of the OD Content you or others access via the OD Service.
When you rent or purchase OD Content, you will be granted a non-exclusive, non-transferable limited license to access, use in accordance with any additional terms that may be provided with your Compatible Device, and view the OD Content as provided in these OD Service Terms.
You understand and agree that the OD Content is licensed by AMC Theatres from Content Providers. Copyrights in the OD Content are owned by the Content Providers and protected by the copyright laws of the United States, as well as other intellectual property laws and treaties. Except as expressly provided herein, no right, title or interest in the OD Content is transferred to you. All OD Content is licensed, not sold, transferred or assigned to you. You have a limited right in the OD Content for personal, non-commercial use only on Compatible Devices. ANTI-PIRACY WARNING: UNAUTHORIZED COPYING OF OD CONTENT IS PUNISHABLE UNDER LAW. You may not edit, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, translate, create derivative works from, transfer, alter, adapt, sell, rent, lease or sublicense any OD Content, or facilitate any of the foregoing. Without limiting the generality of the foregoing, you may not (i) show any OD Content to any public audience or in a public location; or (ii) duplicate, reproduce, transfer, record or create copies of OD Content or any portion thereof onto any physical medium, memory or device except as permitted herein. You may not attempt to circumvent, avoid, bypass, remove, deactivate, impair or otherwise defeat any encryption, security, rights signaling, digital rights management or copy protection technology incorporated into or associated with the OD Content. You may not decompile, copy, reproduce, reverse engineer, disassemble or otherwise reduce the computer file in which the OD Content is stored. Any unauthorized copying or other activities that infringe upon the intellectual property rights of the Content Providers is prohibited, and you expressly agree to the automatic termination of your AMC Stubs account if you engage in any infringing activities. Upon any such termination, all OD Content will be deleted from your Authorized Device(s). Except as specifically granted herein, all rights to the OD Content are reserved by the Content Provider. Each Content Provider is a third-party beneficiary of these OD Service Terms and you have no legal, equitable or other recourse against the Content Providers in connection with your use of the OD Service.
The OD Content is provided “AS IS”. AMC Theatres, Content Providers and Content Providers’ licensors each expressly disclaim any warranties and conditions, express, implied, or statutory, including but not limited to, warranties or conditions of merchantability, fitness for a particular purpose, satisfactory quality and noninfringement, and their equivalents under the laws of any jurisdiction. AMC Theatres, Content Providers and Content Providers’ licensors do not warrant or otherwise state that the Content will meet your requirements. Under no circumstances, including but not limited to negligence by AMC Theatres or Content Providers, shall AMC Theatres, Content Providers or Content Providers’ licensors be liable for any damages, including any direct, indirect, special, incidental or consequential damages of any kind under any legal theory (tort, contract or otherwise) that result from the use of, or the inability to use, the OD Service or the OD Content, even if AMC Theatres, Content Providers, or Content Providers’ licensors have been advised of the possibility of such damages.
Generally, OD Content will be accessible by downloading a copy or streaming. We may place limitations on the number of streams for a piece of OD Content (including limitations on the number of simultaneous streams), as well as the number of downloads of a piece of OD Content. The number and type of devices and concurrent streams may change without notice to you. No more than 3 total streaming sessions may be active at the same time using the same AMC Stubs Account.
Unless otherwise provided on the OD Content title detail page, you will have 30 days from the date of the rental transaction to initiate viewing rented OD Content (the “Rental Period”). Once you have initiated viewing of rented OD Content, you will have 48 hours to complete watching it, provided that there are 48 hours remaining in the Rental Period.
You may only have 2 simultaneous streams of the same rented OD Content. When a download option is available, you may download the rented OD Content to only 1 Authorized Device. A download of rented OD Content shall count toward the 2 permitted simultaneous streams, such that you may only have 1 stream of rented OD Content that has also been downloaded to an Authorized Device.
Unless otherwise provided on the OD Content title detail page, you will have an indefinite period of time to watch and re-watch purchased OD Content. However, any OD Content may become unavailable at any time and for any reason, including Content Provider restrictions. AMC Theatres will have no liability to you if any purchased OD Content ceases to be available for further streaming or download.
You may only have 3 simultaneous streams of the same purchased OD Content. When a download option is available, you may download the purchased OD Content to no more than 3 Authorized Devices. Downloaded purchased OD Content may become locked or disabled if the Authorized Device is not connected to the OD Service for a period of more than 30 days. Downloads of purchased OD Content will not count toward the permitted streams.
Back to TopPayment
By using the OD Service, you are expressly agreeing that AMC Theatres is authorized to charge you any applicable rental, purchase fees, taxes (where required by law) and any other charges you may incur in connection with your use of the OD Service to the payment method on file with AMC Theatres or provided during the OD Service transaction. AMC Theatres may determine the accepted payment methods from time to time in its sole discretion. Payment methods include credit, debit, and gift cards. A valid billing address is needed with each payment method, including gift cards, in order to calculate applicable taxes on transactions. If you have multiple payment methods on file with us, we may charge your alternative payment methods if your primary payment method is declined. All payments shall be in U.S. dollars. The following payment methods are NOT eligible for purchases through the OD Service: AMC Stubs rewards and Disney Rewards Redemption Card.
You may have the opportunity to preorder unreleased OD Content. When preordering OD Content, you authorize AMC Theatres to charge your payment method when the transaction takes place, even though the OD Content is not yet available. You will be notified when your preordered OD Content is available to stream and/or download. You may cancel a preorder and receive a refund prior to the time the preordered OD Content becomes available by calling 877-440-4262.
Occasionally, we may offer promotional codes that provide a discount for the rental or purchase of OD Content. Only AMC Theatres and others expressly authorized by AMC Theatres may distribute promotional codes. Each of these promotional codes is subject to the terms and conditions disclosed with the offer, including restrictions as to the OD Content for which the promotional codes may be used. Promotional codes are intended for your use only and cannot be transferred, resold, or copied. In some instances, promotional codes may not be combined with other offers. Promotional codes have no cash value and are subject to expiration.
AMC Theatres may change the fees and prices charged for the rental or purchase of OD Content at any time and in its sole discretion. Pricing errors may occur on the OD Service. In the event of a pricing error, we may restrict your access to OD Content rented or purchased pursuant to a pricing error without further obligation to you.
Back to TopRefunds
Payments for OD Content are nonrefundable and there is no right to refunds or credits, unless required by applicable law. If you have difficulty accessing OD Content that you have purchased or rented or believe such OD Content is defective, please contact customer service right away at 877-440-4262. You agree that your exclusive remedy for a defective rental or purchase of OD Content is replacement with a non-defective copy (or access to a non-defective stream) of the same OD Content. However, at any time, and for any reason, we may in our discretion provide a refund, discount, or other monetary value to a User. In the event of a refund, AMC Theatres will terminate your access to any OD Content for which a refund was provided.
Back to TopLocker Service
“Locker Services" are services that we may support that are run by third parties and allow content purchased through one source (an “Entitlement”) to be viewable through either that source or other sources by linking your accounts on the respective sources (“Entitlement Sharing”). By linking your OD Service account to a Locker Service account, you are providing your express consent to allow us to share information about you (which may include your personal information and content viewing information) with operator of the Locker Service. The Locker Service in turn may share this information with other video providers with whom you link your Locker Service account.
If you link your OD Service account to a Locker Service account, you can view your eligible content from that Locker Service through the OD Service, even if you didn't purchase that content from the OD Service. In addition, you will be able to view your eligible purchased OD Content through the Locker Service. Not all purchased OD Content and/or Locker Service content may be eligible for Entitlement Sharing across all services or devices. Rented OD Content will not be eligible for Entitlement Sharing.
Unlinking your Locker Service account will cease all future Entitlement Sharing between the Locker Service and the OD Service. Content not purchased through your OD Service account will no longer be available through the OD Service. Entitlements for purchased OD Content which have been shared with a Locker Service prior to unlinking may continue to be available through the Locker Service.
AMC Theatres does not guarantee, represent or warrant that your access to or use of a Locker Service will be uninterrupted or error-free, or that the Locker Service will not be terminated.
Back to TopAcknowledgement Of And Changes To OD Service Terms
When using the OD Service, you agree to and accept these OD Service Terms, as published and subject to periodic update at https://amctheatres.com/terms-and-conditions/on-demand. You may also obtain a copy by calling 888-562-4262. These OD Service Terms, including all documents referenced herein, represent the entire understanding between AMC Theatres and any User of the OD Service and supersede all previously published information and other agreements, statements or representations. Users have the responsibility to check for updates. If these OD Service Terms are updated, any changes will apply to all Users, including Users enrolled before the updated terms are posted, except as may be prohibited by law. AMC Theatres may change these OD Service Terms, in whole or in part, at any time without notice, even though changes may affect transactions occurring before such changes. Headings used in these OD Service Terms are for reference only and shall not affect the meaning of any terms.
Back to TopTermination Of Access To The OD Service
AMC Theatres reserves the right to terminate User access to the OD Service, including any associated AMC Stubs accounts, without notice, for any reason in its sole discretion, including, without limitation, its belief that continued use of the OD Service would violate any provision of these OD Service Terms or applicable law, constitute fraud, or would otherwise be harmful to the interests of AMC Theatres or the Content Providers. Termination will preclude User access to OD Content previously rented or purchased.
AMC Theatres may terminate or modify the OD Service (or any features or components thereof) at any time with or without notice. In the event of the termination or modification of the OD Service, AMC Theatres will not be liable to you for any impact, including the loss of access to previously rented or purchased OD Content.
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