Do you have questions about AMC's loyalty program? We've got answers to all of the most frequently asked questions about AMC Stubs™ and more!

Online Stubs Collection

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    • That's up to you. You have the choice to set your online stub collection to a public or private setting on the webpage. Your collection is set to private by default, but if you want to display your stubs book for the world to see, by all means, be our guest!

    • Absolutely! Sharing your movie memories with your friends is exactly what the online ticket stub collection is for. Just click the stub you want to share and look for the Facebook or Twitter icon. Click on it for instructions on how to post that stub to your timeline and tag your friends.

    • The only thing better than going to the movies is going to the movies with friends and family. So if you went to the movies with someone else or a group of friends, you can add their names to your online ticket stubs so that they will always be linked to that specific experience.

       

    • To add a friend or multiple friends, click on the Add Friends icon below the stub you would like to add friends to. In order to add your friends, you will need to log in to Facebook through the Facebook Connect feature. Doing so will populate a list of friends you can choose from to add to your ticket stub based on who you are friends with on Facebook. Is your movie buddy not your Facebook friend? That’s OK. You can type their name in the blank form field provided. Follow the remaining instructions to submit your added friends. Now every time you click on that stub in your collection, you will see the profile pictures of the friends you have added.

Account Management

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    • If you forgot your password or would like to change it, just click the “Forgot Password” link at the top right of the website: amctheatres.com/amcstubs. You can also update it by clicking “My Account” and saving your changes there.

    • Stay in the loop with our emails and/or text messages. We’ll periodically send you relevant member information such as newsletters, special promotions, reward notifications and account updates. Or, simply log into your account online at amctheatres.com/amcstubs and select “My Account” from the dropdown menu. From there, you can select the types and methods of communication most valuable to you.

    • AMC Stubs Insider members will not have a card.  You can access your virtual card with ease using the AMC Theatres mobile app, or print a temporary card by logging into your account on amctheatres.com/amcstubs and selecting “Account Settings” from the dropdown menu at the top of the page, and click the link to “Your AMC Stubs” card. Don’t worry – if you’re at the theatre and you don’t have your member number, the crew can look you up by phone number or email address.

    • When AMC Stubs Premiere members sign up online, they will not get a physical card by default. Access your virtual card on the AMC Theatres mobile app, or print a temporary card by logging into your account on amctheatres.com/amcstubs and selecting “Account Settings” from the dropdown menu at the top of the page, and click the link to “Your AMC Stubs” card.  If you'd like a permanent card, head to your profile and click "Request Physical Card" and enter your address. Once you've done that, we'll ship you a card, which should arrive in the mail in 4–6 weeks.

    • Your AMC Stubs Insider membership is unlimited, so it’s valid as long as your account stays active. After two years (24 consecutive months) of non-use, your account will be considered inactive and we may cancel the account.

    • Your AMC Stubs Premiere membership is valid one year, and to the end of that month, from the date of enrollment. When you renew, your expiration date will extend your account by one year from the end of the previous term. If you do not renew, your account will be automatically converted to an AMC Stubs Insider account.

    • You may cancel your membership by calling member services at 1-888-562-4262, or by presenting your member account number at the box office or the guest services information desk at any AMC Theatres location in the U.S. 

    • AMC Stubs Premiere members who cancel their membership can elect to downgrade to an AMC Stubs Insider account, or be removed from the AMC Stubs program completely.

    • AMC Theatres values your business and respects your privacy. Because of our commitment to your privacy, we do not sell or rent your information to other companies. We do share your information under certain circumstances, with third parties that provide services on our behalf. To view our complete privacy policy, click here.

    • If you would like to update your personal profile information such as your mailing address, phone number or email address, log into your account at amctheatres.com/amcstubs and select “My Account” from the dropdown menu at the top.

    • First of all, don’t worry about a thing — we’ve got you covered.

    • AMC Stubs Premiere members can report a lost or stolen card online, in theatre or you can Contact Us. All you have to do is submit a request, and we will deactivate your old card number and issue you a new set of cards with a brand new number. We will also transfer all your activity over to the new number and provide you with a temporary card so that you won’t miss a beat in earning rewards and collecting stubs. 

    • If you didn’t lose your number but are looking for a replacement card, all you need to do is to amctheatres.com/amcstubs and selecting “Account Settings” from the dropdown menu at the top of the page, and click the link to “Your AMC Stubs” card.  Click "Request Physical Card" and enter your address. Once you've done that, we'll ship you a card, which should arrive in the mail in 4–6 weeks.

    • You can find your account number on your theatre receipt or online at amctheatres.com/amcstubs (hint: it starts with 11). You can also find your account number in your welcome email.

Rewards and Benefits

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    • To earn points or apply benefits, your membership account must be active and you must present your card or account number at the time of purchase. Once you have filled out the required portions of you profile, your account is considered active and you are eligible to start earning rewards. You are required to provide your name, birthdate, favorite theatre and email address. Then, all you have to do to start racking up rewards is present your member account number at checkout. It’s as simple as that!

    • Any time you want to take advantage of the benefits offered by the AMC Stubs program, you may either provide your account number, email or phone number, or show your card (physical or virtual) to an AMC crew member.

    • If you have any questions or need more information about your account, first check the transaction details page. If your question is not answered, visit amctheatres.com, select “About AMC” in the navigation bar at the top of the page, and select “Contact Us” from the dropdown menu. Or, visit guest services at your favorite AMC theatre for assistance.

    • Yes. We can update your account to reflect any purchases you made in the last 30 days if you have a receipt. Just take your purchase receipt to the theatre, and guest services will be happy to help you out. Or visit amctheatres.com, select “About AMC” in the navigation bar and select “Contact Us” to send us your request.

    • Yes. Earned rewards will expire 9 months after activation.

    • You can see your point balance and all of the rewards you have already earned by creating an online account. Just register your card online and check back whenever you’d like to see your recent account activity and collected ticket stubs. You can also access your account directly from the AMC mobile app.

    • If that doesn't work, you can contact us or visit your local theatre and ask a crew member to look up the details of your account.

    • For every $1 you spend, you will earn points.  AMC Stubs Insider members will earn 20 points for every $1 spent, and AMC Stubs Premiere members earn 100 points for every $1 spent.

    • Earn points right away for all concession purchases.  Points for all ticket purchases (online, in-theatre, and mobile app) will be added to your account the day after the showtime of the ticket(s) you purchased.  Until the day after your movie you will see the points in a pending status.

    • Every time you earn 5,000 points, you are eligible to activate a $5 reward.  AMC Stubs Insider members can use their $5 rewards at the concession stand only. 

    • AMC Stubs Premiere members can also activate a $5 reward for every 5,000 points earned, which can be used for ticket purchases, concession purchases, and membership renewals.

    • We have recently changed our reward conversion process so you control when your points are converted to rewards. Log into your AMC Stubs Insider or Premiere account to activate your reward, and it will be automatically applied to your next purchase. Rewards expire 9 months after they are activated.

    • Points never expire as long as you are an AMC Stubs Premiere member.  Points for AMC Stubs Insider members will expire after 12 months of inactivity.

    • Members must present their card or account number at the box office of a participating theatre. This benefit is not available online. Premium format charges may apply. Some movies and showtimes don’t qualify, including movies that open on Tuesdays. Group purchases or theater rentals don’t apply.

    • Bring your popcorn container to a crew member at the concession stand and give him or her your card, or account number.

    • You must be an AMC Stubs Premiere member to get this benefit. At the concession stand, tell the crew member the size popcorn or soda you want. When they swipe your card, or enter your account number at the count register, your discount will be applied.

    • Present your card or give your member number to our crew member. The offer will already be loaded onto your account.

    • AMC Stubs Premiere members will have their fees waived every time. The discount is automatically applied at checkout.

    • AMC Stubs Insider members will see fees waived when you buy four or more tickets at once. If your order qualifies, the discount will be automatically applied at checkout.

    • Premiere Service is a line exclusively for AMC Stubs Premiere members at both the box office and concession stand, available at most locations. 

    • Simply let one of our associates know you want to turn your points into a reward.

    • You can also log onto your account online and go to your dashboard.  From here you can turn points into rewards.

    • Download and log into the AMC Theatres Mobile App.  On the AMC Stubs section you can turn points into rewards.

Registration and Membership

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    • The biggest difference is that we’ve added AMC Stubs Insider™, which is completely FREE to join. Everyone can get rewards at the movies with the new AMC Stubs program!

    • Current paying members of AMC Stubs are now rolled into the new AMC Stubs Premiere™ level, with more rewards than before!

    • AMC Stubs Insider is completely free to join! If at any time you’d like to upgrade your membership to AMC Stubs Premiere, log into your account online or visit a theatre. AMC Stubs Premiere is $15 per year.

    • You can become an AMC Stubs Insider or AMC Stubs Premiere member by visiting amctheatres.com/amcstubs, joining on the AMC Theatres mobile app, or visiting a participating AMC theatre and signing up with any crew member.

    • All you have to do is provide us with your name, birthdate, favorite theatre and email address (mobile number is optional), and you’re in!

    • Your email address or mobile number allows us to keep you informed about your AMC Stubs account. You can opt in to receive communications such as a weekly newsletter, special promotions, account updates and reward notifications. In order to send you a birthday gift, we’ll need your birthday. And we need your favorite theatre so that we can keep you in the loop on the latest offers and events. To update your information or preferences regarding these communications, visit your account online.

    • First off, congratulations! If you were previously a paying AMC Stubs member, you’ve been upgraded to the AMC Stubs Premiere level. Your expiration date stays the same and now you will earn even more benefits. 

    • You will continue to earn at the same rate.  For every $100 you spend you will earn enough points to activate $10 in rewards.  The only difference is that you can now activate rewards as soon as you’ve accumulated 5,000 points. Start using your account with every purchase to take advantage of your membership!

    • Don't worry! We'll transfer your existing earn into points and you'll already be on your way to your first $5 reward.

    • We will make sure that you don't lose anything you already have.  If you have an existing $10 reward or special offer, it's yours to keep until its expiration date.

    • AMC Stubs Insider members will not have a card.  You can access your virtual card with ease using the AMC Theatres mobile app, or print a temporary card by logging into your account on amctheatres.com/amcstubs and selecting “Account Settings” from the dropdown menu at the top of the page, and click the link to “Your AMC Stubs” card. Don’t worry – if you’re at the theatre and you don’t have your member number, the crew can look you up by phone number or email address.

    • When AMC Stubs Premiere members sign up online, they will not get a physical card by default. Access your virtual card on the AMC Theatres mobile app, or print a temporary card by logging into your account on amctheatres.com/amcstubs and selecting “Account Settings” from the dropdown menu at the top of the page, and click the link to “Your AMC Stubs” card.  If you'd like a permanent card, head to your profile and click "Request Physical Card" and enter your address. Once you've done that, we'll ship you a card, which should arrive in the mail in 4–6 weeks.

    • By registering online, you have the ability to track your account and find out how many points you have, how close you are to your next reward, total rewards earned, upgrades redeemed and more. You’ll also have access to your online ticket stub collection. The online side of AMC Stubs is also the place to establish your communication preferences and sign up to receive reward notifications and weekly updates on new movie releases at your preferred AMC Theatre.

    • AMC Stubs Insider is FREE to join. Members receive tons of benefits including a free refill on large popcorn on every visit, up to $2 off tickets on Tuesdays,  $5 rewards to spend at the concession stand every time 5,000 points are earned (20 points earned per dollar spent), waived online convenience fees when 4 or more tickets are purchased, and a delicious birthday gift (spoiler alert: it’s a free large popcorn).

    • AMC Stubs Premiere members earn 5,000 points 5X faster than AMC Stubs Insider members, earning $5 rewards that can be spent on tickets, concessions and membership renewals. Premiere members enjoy a bigger savings on Tuesdays (up to $5 off), online convenience fees are always waived, and popcorn and sodas can always be upgraded to larger sizes for FREE. Premiere members also enjoy a free refill on large popcorn, and a big birthday gift (a large popcorn AND large soda).