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Group Sales
Group Sales FAQ
Will my group sales purchase have a discounted ticket price?
Very select films will have an associated discount — your group sales rep will let you know if one applies to your title. Ticket prices are not negotiable.
Will I earn AMC Stubs points on my group sales purchase?
No, AMC Stubs™ points are not applicable to group sales at this time.
For a buyout, will there be trailers before my movie?
Yes, unless you request the movie to play right away, trailers will be shown before your movie starts.
What if I need to cancel or reschedule my buyout?
Cancelations or changes must be submitted to
[email protected]
one full week prior to your scheduled showtime to receive a full refund. Canceling less than one week prior to scheduled event will result in a 50% cancellation fee. Refunds will not be issued after each scheduled event has commenced.
For a buyout, if I don't use all of my seats, will other people be allowed to purchase tickets to my auditorium?
No, as a buyout consists of the purchase of every seat in the auditorium, no one else will be allowed to buy tickets for your private showtime.
How early do we need to book our buyout?
All groups must be booked at least 14 days prior to your event.
For a buyout, when will we gain access into the auditorium?
You have auditorium access 30 minutes prior to your movie's start time.
If I buyout an auditorium, how do I collect my tickets?
If your payment was received via group sales payment portal, you will receive a receipt via email. Please take the receipt to the theatre before the date of your event and ask for the manager on duty to collect your tickets. We suggest contacting the theatre before your arrival so that a manager can have the tickets ready for you when you arrive. If you plan to pay at the theatre, tickets will not be printed and cannot be collected until payment has been received by the theatre. When making payment at the theatre, please allow an additional 15-20 minutes for payment to be processed.
If I buyout an auditorium, is it possible to display a welcome slide or video for my guests?
While this is not possible through Group Sales, our colleagues in Rentals can help you arrange this at a higher event price point. Click
here
to contact our Rentals Team.
If I buyout an auditorium, can I have more than the standard fifteen minutes of access to the auditorium prior to the start of the movie?
Additional access to the auditorium before or after the movie is available for a fee of $250 per half hour.
If I buyout an auditorium, can I use a microphone to welcome my guests?
While this is not possible through Group Sales, our colleagues in Rentals can help you arrange this at a higher event price point.
Click here
to contact our Rentals Team.
If I am taking a group to a showtime for the general public, when will showtimes be available?
To use a voucher for a public showtime, please visit our website to view available showtimes. If the showtimes are not yet available, they will be posted no later than the Tuesday before the event date.
If I am taking a group to a showtime for the general public, can I add tickets on the day of the show?
If our theatre still has seats remaining, you can purchase extra tickets at the box office on the day of the event.
If I am taking a group to a showtime for the general public, will my seats be reserved?
Not all our locations have reserved seating. If it is a reserved seating location and seats are still available, the manager ringing the tickets can put your group together. If it is not a reserved seating location, you should plan to arrive early and save seats. In all cases, we suggest that groups arrive thirty minutes early.
Do you have concession packages?
Show Snacks coupons (Popcorn/Fountain Drinks): These come in bundles of 50 vouchers (sold separately) $4.00 per drink voucher and $4.50 per popcorn voucher. Please visit our
Corporate
Orders page, select your state, and select SHOW SNACKS ONLY. These are vouchers purchased through the corporate office at a discounted rate. Note: These vouchers are not valid at dine-in locations. You will need to order Show Snacks vouchers ahead of time. These vouchers do not expire and can be used at a future time if you have extra after your group sale event. Shipping requirements do not accommodate: RESIDENTIAL ADDRESS/PO BOXES/APO/FPO or ADDRESS OUTSIDE THE STATES deliveries. When completing the shipping information please use a commercial shipping address. (We do not ship direct to theatre) Snack vouchers are also NON-REFUNDABLE after purchased. At participating locations, kid's packs may be purchased at the theatre. Kid's packs include a popcorn, a fountain drink and a candy.
Am I allowed to bring in outside food or drink?
AMC goes far beyond classic concessions like popcorn and fountain drinks to give you an appetizing experience. We're always innovating and exploring new ways to bring the best food and drinks to our theatres. Please
click here
to explore our various concession offerings. If you would prefer to bring in outside food, an outside catering fee of $250 will be required. We do not permit outside catering of any items that are already being sold at the theatre or anything that requires a heating element.
Do chaperones need to purchase a ticket?
Yes, chaperones must be included in the total number of guests. The ticket price will be the same for the entire group.
Can I rent a party room?
The majority of our theatres don't have a party room. If you would like to inquire about the use/availability of a party room, please contact the theatre directly to work out details if they have a party room. A secondary option would be to buyout a full auditorium.
Can I pay at the theatre?
Payments for all buyouts must be made in advance through the AMC group sales payment portal.
