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FAQs

If your gift card has an active balance, and you’re having trouble using it, contact guest services at 877-262-4450. You can check your gift card balance here. If you have an AMC gift card that begins with 6006, please call 1-800-255-0311. AMC gift cards that start with 6006 are not accepted on the AMC site or app.

Ticket Packages

You can order online through our Corporate Orders page. Or you can call us for more information at 800-262-4849 in the U.S.

Gift Cards

Please call toll free 800-255-0311 or visit any AMC theatre . Check your balance here.

You can purchase AMC Gift Cards online , through Guest Services at your local AMC theatre and at participating retailers such as Safeway, Kroger, Wal-Mart, CVS and Walgreens. Learn more about Corporate Gift Card orders here.

The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. What other gift can provide action, drama, comedy and Junior Mints?

We accept cash or the following credit cards: Visa, MasterCard, American Express and Discover. Precious metals are still not accepted. Online orders can be paid with Visa, MasterCard, American Express and Discover. Sorry, but all credit cards used must have a U.S. billing address.

Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849).

Yes. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Even Professor Kopcha, your former writing teacher, even though he gave you a B on your To Kill a Mockingbird essay.

No. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law).

You bet. Concessions are always on the menu with an AMC Gift Card.

No. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre.

You can definitely purchase tickets online! View our showtimes to get started

Yes. Discounts are available on purchases of $10,000 or more. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal here.

Please visit any AMC Theatre, check your balance here, or call 1-800-255-0311 for balance inquiries.

Traditional AMC Gift Cards let you choose a design, write a message on the card carrier and load a dollar amount to the card. Digital Gift Cards are more immediately available and can be emailed immediately if you're the instant gratification type. All types of AMC Gift Cards are reloadable.

All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. So, step right up for an entertainment treat. AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable. They can only be used in the country they were originally purchased.

Passes

AMC ReAdmit Passes, AMC GuestFirst Passes and AMC Guest Passes are accepted anytime, for any movie.

However, surcharges may apply for special events and for enhanced movie experiences, such as DOLBY and IMAX films. Please visit your local theatre for specific details.

Restrictions may apply for Black, Yellow, Green and Red Tickets.

Green and Red Tickets are valid for one admission to any movie except those distributed by The Walt Disney Company, including, but not limited to Disney, Pixar, marvel and Lucasfilm, Ltd. titles. These tickets EXCLUDE ALL Disney movies and fan events including: Black Panther, A Wrinkle in Time, Avengers: Infinity War, Solo: A Star Wars Story and The Incredibles 2.

Green and Red Tickets are valid for one admission to any movie except those distributed by The Walt Disney Company, including, but not limited to Disney, Pixar, marvel and Lucasfilm, Ltd. titles. These tickets EXCLUDE ALL Disney movies and fan events including: Black Panther, A Wrinkle in Time, Avengers: Infinity War, Solo: A Star Wars Story and The Incredibles 2. Green and red tickets also cannot be used for any opening night fan events, double features or marathon events. Red Tickets are not redeemable in California and New York.

This applies to all passes, and discount tickets, and promotional offers that state 'Not valid for special engagements', including red, green, black and yellow.

Some types of passes cannot be used for newly released films. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. Always look for the "No Passes" or "Special Engagement" description next to the film title.

Passes are not accepted for any opening night fan event, double feature or marathon event.

All AMC, Loews, Cineplex Odeon, Magic Johnson and Star theatres in the United States will be honoring passes, coupons and discount ticket products including: AMC Red tickets, AMC Green tickets, AMC Black tickets, AMC Yellow tickets, Show Snacks ® , Loews Galaxy, Passport and VIP Texas Gold. So, don't be shy with them at the box office.

We’re sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. If you have an AMC Gold or Silver Experience ticket(s), please send legible pictures of the front and back of your ticket(s) to goldsilver@amctheatres.com. Please include your mailing address and a member of our team will reissue a comparable Black or Yellow ticket for use in one of our theatres.

Black Tickets are valid for one admission to any movie.

These tickets exclude opening night fan events, double features and marathon events.

Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX®, Dolby®, AMC Prime®), alternative content, dine-in-theatres, film festivals, special theatrical presentations and premium services; location surcharges may also apply at select locations, including Disney and Universal properties operated by AMC.

For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatre brands and restrictions, please visit http://www.amctheatres.com/exchange-tickets-terms.

Yellow Tickets are valid for one admission to any movie. Yellow tickets are not valid in California, New York or New Jersey.

These tickets exclude opening night fan events, double features and marathon events. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX®, Dolby®, AMC Prime®), alternative content, dine-in-theatres, film festivals, special theatrical presentations and premium services; location surcharges may also apply at select locations, including Disney and Universal properties operated by AMC.

For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatre brands and restrictions, please visit http://www.amctheatres.com/exchange-tickets-terms.

Ticketing

A Child ticket is 2 to 12 and a Senior ticket is 60+. Children under 2 who do not require a seat are free.

To guarantee you are able to get your tickets to the hottest movies before they sellout we offer the convenience of purchasing tickets online. To ensure we are able to maintain this service for our valued guests we charge a small fee per ticket. The charge per ticket is displayed in the Order Summary which is shown on the right side of the screen during the purchase process. The convenience fees cannot be refunded .

Convenience fees can be waived during the purchase process when an active AMC Stubs membership is entered.

No refunds after printed showtime. Refunds can be requested online or by calling 888-440-4262. Convenience fees cannot be refunded.

Pricing varies by location. Please use the theatre locator tool to find a theatre near you. You can view prices by clicking on a showtime for the movie you'd like to see.

Tickets purchased through Fandango.com can be used at AMC theatres. You have the ability to waive the service fees on Fandango with AMC Stubs® . For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Still looking for answers? Try the Fandango FAQ for more information.

Unfortunately, Special Engagements carry a pass restriction. Most new releases are considered a Special Engagement, but check movie times and tickets for your local theatre for more details.

At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Sorry, no bartering. Online orders can be paid with Visa, MasterCard, American Express and Discover.

No. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Please always use AMCtheatres.com as your source for the best AMC offers available.

You must be at least 60 years young to purchase a Senior Discount ticket. Use the theatre locator to find your local theatre and check for pricing.

You can definitely purchase tickets online! Your most efficient way is to use AMCtheatres.com .