Refunds

At this time, we do not offer the ability to edit a ticket purchase. Subject to exceptions for non-refundable event tickets, you can purchase your new tickets and then request a refund for your previous purchase online.

Subject to exceptions for non-refundable event tickets, for tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. You can request this refund online, through the Tickets section on your AMC Stubs account or your confirmation email. Convenience fees cannot be refunded.
For tickets or food and beverage items purchased at one of our theatres, you will need to visit the location prior to the printed showtime.

We charge a small convenience fee per ticket purchased on our website and mobile app. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. The fee is displayed on the Order Summary during the online purchase process. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining AMC Stubs: AMC Stubs A-List and Premiere members never pay ticketing fees on our site, our app or our partner sites. If you are an AMC Stubs Premiere GO! member, your fees are waived when you purchase four or more tickets. To have your fees waived when using amctheatres.com or the AMC mobile app, simply log in and make your purchase - your fees will automatically be waived at checkout. When using a 3rd party site (Fandango, movietickets.com, ATOM tickets) make sure that your AMC Stubs account number is applied to the purchase, and your fees will also be waived automatically.